Shipping & Returns FAQs

We normally require between 1 to 3 working days on average to fulfil your order before dispatching it (this can sometimes creep out to 5 days in busy periods). Once dispatched, it can take up to 7 days before the first scan is registered on the tracking but usually it's a lot quicker than this.

Once your order is dispatched, depending on your country, the estimated delivery time is on average 2 to 4 weeks. As an example, if the product is dispatched from within the US and going to a US address, it will be around 1 week. Likewise if dispatched from Australia to an Australian address. If an item is shipped from China, it will take around 4 weeks to Australia and 3 weeks to the US.

Due to the nature of international shipping these days, delays are often inevitable, all our shipping times are guidelines only and specific delivery dates are not guaranteed. Please consider any holidays that might impact delivery times.

Currently we ship to the following list of countries:

Azerbaijan, Bahrain, Hong Kong SAR, Israel, Japan, Lebanon, Oman, Qatar, Saudi Arabia, South Korea, United Arab Emirates, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Réunion, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, Vatican City, Egypt, Australia, New Zealand, Canada, Mexico, United States, Brazil.

If you are located outside these countries but would still like to purchase, please contact us.

We work with suppliers from all over the world to share their awesome products with you, some of our products are shipped directly from our suppliers in the US or Australia while other items are shipped from China, Spain, France and Turkey. If your order contains multiple products and they are located in different warehouses, your products may be shipped separately.

Yes, you can track your order directly on our site here, or track your order using the tracking number sent to your email once your order is dispatched (this sometimes can end up in Spam/Promotions). It can take up to 7 days before the first scan is registered on the tracking. If you have any issues, please contact us and we'll look into it.

We promise your money back if the item you received is not as described on our product page, or if your item is not delivered within 75 Days of dispatch. We will simply refund you in full! This guarantee is in addition to and does not limit your statutory rights as a consumer, as granted by all mandatory laws and regulations applicable in your country of residence.

Simply contact hello@littlepeashop.com with your order number and details of the product if it was received not as described (please include any photos that show the discrepancies). Please also contact us if it's been 75 days since your order was dispatched and it hasn't arrived.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country, this would be your responsibility as a customer. We do pay for your state taxes in the US and Australia however, Little Pea Shop is not responsible for additional charges if they are applied and are your responsibility as the customer.

To be eligible for a return, your item must be unused and still in a new and re-sellable condition. All returned items will be exchanged for store credit which is available to be used for all products including sale items. 

You will be responsible for paying for your own shipping costs for returning your item back to either our warehouse in Australia or China. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once approved, we will issue you a store credit which you can use for future purchases. 

Our full policy is here and if you have any questions, please send an email to hello@littlepeashop.com.

Digital Cactus is a parent company that owns and operates this website and our payments via PayPal.

Haven't answered your question here? No worries, please reach out to us on email at hello@littlepeashop.com and we'll get back to you within 1 or 2 business days.