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Privacy policy

Privacy Policy

This Privacy Policy describes how Little Pea Shop (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Device Information

Examples of personal information collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages or products viewed

  • Search terms and interactions with the site

Purpose of collection:

  • To load the site accurately

  • To perform analytics on site usage

  • To improve site performance and user experience

Source of collection:

  • Collected automatically through cookies, log files, web beacons, tags, or pixels

Order Information

Examples of personal information collected:

  • Name

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Email address

  • Phone number

Purpose of collection:

  • To process and fulfill orders

  • To arrange shipping

  • To provide order confirmations and updates

  • To communicate with you

  • To screen orders for fraud or risk

Source of collection:

  • Collected directly from you during checkout

Customer Support Information

Examples of personal information collected:

  • Order details

  • Contact information

  • Communications you send to us

Purpose of collection:

  • To respond to inquiries

  • To provide customer support

  • To resolve issues related to orders or services

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information under the following legal bases:

  • Performance of a contract (to fulfill your order and provide our services)

  • Legal obligation (to comply with applicable laws and regulations)

  • Consent (for marketing communications or non-essential cookies)

  • Legitimate interests (for fraud prevention, analytics, and improving our services, provided these interests do not override your rights)

3. Sharing Personal Information

We share your personal information with trusted third-party service providers to help us operate our business and provide our services. This includes:

  • Ecommerce platform and hosting providers

  • Payment processors

  • Shipping and fulfillment partners

  • Analytics and marketing service providers

These third parties are authorized to use your personal information only as necessary to provide services to us.

We may also share personal information to:

  • Comply with applicable laws or regulations

  • Respond to lawful requests for information

  • Protect our rights, property, or safety

4. Behavioural Advertising

We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the following services:

  • Google Ads settings

  • Facebook Ad Preferences

  • Other platform-specific opt-out tools

You can also opt out of some services through the Digital Advertising Alliance opt-out portal.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve our website, analyze usage, and support marketing activities.

Some cookies are necessary for the site to function properly. Others are optional and used for analytics or advertising.

Where required by law, you will be asked to consent to non-essential cookies when visiting our site. You can manage or change your cookie preferences at any time through your browser settings or cookie banner options.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, including:

  • Completing and managing orders

  • Providing customer support

  • Complying with legal, tax, and accounting obligations

  • Resolving disputes and enforcing agreements

Retention periods vary depending on the purpose and legal requirements, but order-related data is typically retained for up to 7 years for compliance purposes unless a longer period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request data portability

To exercise any of these rights, contact us at hello@littlepeashop.com. We may need to verify your identity before fulfilling your request.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA).

We do not sell your personal information. However, some data sharing for advertising purposes may be considered “sharing” under California law.

You may request:

  • Disclosure of the categories of personal information collected

  • Deletion of your personal information

  • Opt-out of certain data sharing

Requests can be made by contacting us at hello@littlepeashop.com.

9. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States.

When transferring personal data from the EEA to countries without an adequacy decision, we use appropriate safeguards such as standard contractual clauses to protect your information in accordance with applicable law.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Information

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with the revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@littlepeashop.com

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