Shipping policy
Shipping Information
We aim to provide clear and transparent shipping expectations.
Order Processing
Orders are typically processed within 1–3 business days before shipment.
Processing time is separate from shipping time.
Estimated Shipping Time
Estimated delivery times vary by product and location. Most orders arrive within 6–10 business days after dispatch.
All shipping timeframes are estimates only and are not guaranteed.
Tracking
Once your order ships, tracking information will be sent via email.
Tracking updates may take several business days to appear after dispatch.
Delivery Responsibility
An order is considered delivered once the carrier confirms delivery to the shipping address provided at checkout.
We are not responsible for:
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Lost or stolen packages after confirmed delivery
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Delays caused by carriers, weather, customs, or other events outside our control
Carrier confirmation constitutes proof of delivery.
Delays & Refunds
Shipping delays do not qualify for refunds.
Address Accuracy
Customers are responsible for ensuring their shipping address is correct at checkout.
Orders shipped to an incorrect address provided by the customer are not eligible for refunds or replacements.